Residential Bundle Terms + Conditions
Accounts that were established before June 1, 2016 and that make changes on/after June 1, 2016 will incur the new pricing associated with the new offerings.
New Customer Service Installation
Customers who sign up for fewer than three services at a time will be required to pay a Standard Installation Fee. If a customer signs up for 3 or more services at one time, installation is free on core services.
Existing Customer Service Upgrade = FREE
Service Reconnect Fee = $25
Change of Location = FREE
Change of location on 1 or more services is free. If services must be relocated more than 2 times within a 1-year period, account processing charges may be assessed.
Change / Downgrade Fee
A one-time fee applies when a customer drops/changes one or more services.