Category: Scam Alert

Scam Alert: Deletion of ETC Email Account

Please be advised that an ETC customer recently received an email that appeared to be from ETC, in regards to the deletion of their ETC email account.  This email is NOT from ETC.  ETC recommends that you delete this email should you receive.  It appears something like this (customer’s specific email information has been “x”out […]

Scam Alert: Virtual Kidnapping Scam Hits Indiana

Beware of a new scam called virtual kidnapping, a terrifying hoax that relies on deception and technology to trick unsuspecting victims into paying a ransom.  According to the FBI, this coercion scheme extorts ransom payments from victims who are tricked into believing that a loved one has been kidnapped or is in imminent danger.  This […]

Scam Alert: Email Impersonating ETC

Some residential email users have reported receiving the following message that wasn’t sent by ETC:   Dear etczone Subscriber, We are currently carrying-out a maintenance process to your etczone account, to complete this process you must reply to this email immediately, and enter your E-mail address: (……………..) and Password: (……………..) If you are the rightful […]

Scam Alert: Caller Impersonating ETC

Beware of scammers that call and impersonate ETC. If you are not 100% sure the caller is an ETC employee, then please do not take any action or give them any personal information. Instead, first contact the ETC office directly (call, stop in, or email) and speak to an ETC representative to help determine if […]

Scam Alert: Threatening Email Message

It has come to our attention that a customer recently received a threatening email message. The scammer claimed to have the customer’s email and password, and was demanding $3,000 or the scammer would email to the customer’s contacts, video footage claiming it was of porn-related material. Please know this is an old scam that has […]

Scam Alert: Spoofed ETC Billing Emails

Watch out for spoofed emails, emails that masked their true identity by appearing to be from a trustworthy source in order to trick the recipient. An individual recently received this email. ETC did NOT send this email. See Below. ETC advises you to delete this email if you receive it. ETC does send emails to […]

Scam Alert: Spoofed Emails Addresses 3

Watch out for spoofed email addresses which are email addresses that appear to come from a trustworthy source in order to trick the recipient. For example, several ETC customers have received the following message which appears to be from ETC. ETC did NOT send this email message and would never ask for a customer’s password […]

Scam Alert: Gift Card & Spoofed Number Scams

Please see the image below for an example of a recent scam involving gift cards.

Scam Alert: Spoofed Email Addresses

Watch out for spoofed email addresses which are email addresses that appear to come from a trustworthy source in order to trick the recipient. For example, an ETC customer received the following message which appears to be from ETC. ETC did NOT send this email message and would never ask for a customer’s username or […]

Scam Alert: Website Impersonating ETC

ETC has received a report from a customer who received a pop up message on his cell phone which appeared to come from ETC.  The message thanked the customer for his loyalty and offered him a chance to receive an Amazon $1,000 Gift Card.  This pop message was NOT from ETC.  This is NOT a […]