ETC Plans for Reopening
Published May 8, 2020
Effective May 18, ETC will begin to gradually reopen its five office locations to walk-in traffic.
As of that date, offices will resume normal office hours, but will close for lunch. To ensure the safety of customers and employees alike, a limited number of customers will be allowed in the lobby at any given time, and social distancing standards will apply. Additionally, both employees and customers are asked to ensure they are symptom-free before entering any ETC office. If you are making a payment, we ask that you utilize online pay or our drop box to limit exposure.
ETC expects to fully, but cautiously, resume operations on June 1, subject to meeting the necessary safety conditions to do so.
We thank you in advance for your patience as we continue to protect the health and well-being of both customers and our staff.
In the meantime, customers continue to have a variety of contactless ways to reach us, including:
- Calling our offices: 866-ETC-4YOU (866-382-4968)
- Online chat : etczone.com
- Online payment: ebill.etczone.com/ebill/login
- Mail or night drop at each office
We will provide updates to any changes on social media, by email, or on our website.
Thank you for your understanding as we all work to stay safe and healthy.