News

Scam Alert: Text Message Impersonating ETC

An ETC customer reported receiving a text message that appeared to be from ETC stating that if they answered a few questions they would be registered for a chance to win a Samsung 5G Smart TV. This text message is NOT from ETC and is believed to be a scam. ETC recommends that you ignore […]

ETC Plans for Reopening

Effective May 18, ETC will begin to gradually reopen its five office locations to walk-in traffic. As of that date, offices will resume normal office hours, but will close for lunch. To ensure the safety of customers and employees alike, a limited number of customers will be allowed in the lobby at any given time, […]

Keeping ETC Techs Safe

As with most of us, a day in the life of an ETC technician looks a lot different today than it did just a month ago. What was once a matter of a tech hopping in a truck equipped with hand tools, knocking on a door, and starting work has evolved into a very different […]

Updated Hotspot Locations

We have added a new Hotspot location at Stone’s Family Restaurant, Millhousen. The complete list of locations includes: Stone’s Family Restaurant, Millhousen Liberty ETC Office Milan Library St. Michael’s Church, Brookville  (next to Parish Office) St. John’s Napoleon New Point Community Center Versailles Church of Christ Decatur County Fairgrounds Sunman Community Park Bike Park-Batesville Liberty […]

Scam Alert: etczone.com email scam

An ETC customer reported receiving the following message in their etczone.com email account. Notice the email address in the From field is not an ETC address. ETC will never send an email that appears like this.  If you receive this email, do not click any of the links and delete the message.

Scam Alert: Popup Ad Impersonating ETC

An ETC customer recently encountered a pop-up ad on his cellular device while online. The ad claimed to be from ETC, and that this customer had won a prize. It also asked for him to enter some of his information. Please be advised that this is a scam, and that ETC will never ask you […]

COVID-19 Scam Alerts

Friendly Reminder Always Watch Out for Malicious Scams Fake Websites Phishing Emails, Phone Calls, and Texts Ransomware & Denial of Service Attacks Anything Suspicious According to NRTC, the National Rural Electric Cooperative Association, cyber criminals are now using COVID-19 updates against us in an attempt to access work and home networks. NRTC findings include fake […]

Internet Customers: Service Optimization Tips

We know internet is a priority right now. While service is dependent on technology, rest assured that ETC has ample internet capacity. We are closely monitoring our networks and making adjustments when necessary to ensure everyone has access to their subscribed bandwidth. We are also prioritizing service calls/installs to support work-from-home needs, keeping in mind […]

Introducing The Good News Channel 905

In response to local churches closing, ETC has established The Good News Channel, a TV channel designed for local churches to share pre-recorded services or other church content.  Content will appear on ETC channel 905, available to all customers with a set top box.  We are also working to make the channel available via video […]

COVID-19 Hot Spots Open

UPDATE: Click here for our latest list of local Hotspots In response to the growing demands for internet access as a result of the coronavirus, Enhanced Telecommunications Corporation (ETC), in cooperation with several local partners, has begun opening ‘parking lot’ hotspots, providing free public internet access from your vehicle. “The coronavirus has created an increased […]