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Upgraded DVR Support Tutorials

Enjoy new, upgraded TV and DVR Features in 2018!

ETC’s TV/DVR upgrades will be completed in phases, including Batesville customers by mid-January, Greensburg customers in mid-February, and concluding with Brookville and Sunman customers by mid-March.

WHOLE HOME DVR

With your basic whole home DVR you can record a program on one DVR and watch it in any room. Record, play, pause, fast-forward and rewind programming on any DVR or cable box connected to your home network. You can even move a Series Rule from one DVR to another in the same Whole Home Group.

MANAGEMYTVs APP

With the ManageMyTVs app, you can search programming and manage recordings conveniently from your smartphone or tablet. Even turn your device into a mobile remote!

RESTART TV

Enjoy flexibility in your TV viewing with Restart TV. Restart select TV programs that are already in progress.

WEATHER APP

See current weather conditions and forecasts as well as animated radar. It’s only a button away with the Weather Plus Option.

VIDEO ON DEMAND

Video on Demand (VOD) allows users to select and watch/listen to video or audio content such as movies and TV shows when they choose to, rather than having to watch at a specific broadcast time. VOD provides viewers with a Netflix-like experience.

WHAT’S HOT APP

The What’s Hot App gives you real time information about what others in your area are watching. Watch or record most watched TV programs in your area.

CALLER ID SCREEN POP

Caller ID Screen Pop gives you the option of using your TV as a Caller ID display. The caller’s name and phone number is displayed on the TV screen. Must be an ETC phone customer and subscribe to Caller ID.

VIRTUAL REMOTE

With the Virtual Remote™, an ETC team member can take control of your remote and walk you through the program guide or help you change your settings,

PARENTAL CONTROLS

Control your children’s viewing times and what they are allowed to watch with Parental Controls. You can set restrictive viewing times by “Time of Day” and “Day of Week.” Programming can also be limited to Motion Picture ratings or TV ratings.

DVR FOLDER MANAGER

Management of DVR recordings has never been easier and can be done from one screen with the whole family having their own folders for recorded programs.

GAMES

Solitaire, Spider Solitaire, Minesweeper, Memory, and Sudoku available through your Set Top Box for a complete user experience.

ADJUSTABLE DISPLAY

This differentiating feature allows for guide sizing which accommodates different size TV screens, controls the number of rows, columns, text size and more!

NOW PLAYING FEATURE

Get a quick snapshot of what’s happening on your TV Service. All you have to do is press the OK button on your remote and a pop-up message will appear showing what’s on live TV, what you are watching, and what you might be recording!

Self-Help Videos

Click a title to view video.

Introduction

What's On TV

On Screen Program Guide

Working With Favorites

Controlling Live TV

Recording Programs And Reminders

Managing Your Recordings

My Settings

Parental Controls

What's Hot App

Pay Per View

Weather App

ReStart TV

ManageMyTVs App

Closing