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Voice Services

When looking for an office communications system ETC realizes that simplicity and reliability are vital. ETC will work with you to tailor a communications solution that meet your needs and budget.

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Virtual Voice Phone System

Business-class hosted telephone system without the cost and hassle of having an onsite premise based phone system or key system.

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Traditional Business Phone System

For all the benefits and reliability of a traditional phone system, ETC is the local expert.  Premise-based systems offer one of the most secure options available.

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Trunking Services

Medium to large businesses with more than 20 extensions may want to consider SIP or PRI trunking services, with crystal-clear calling and cloud based features.

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FeaturesTraditionalVirtual Voice
BasicPlusExecutive
Account CodesBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Call Forwarding (Busy, Delayed and SelectiveBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Call Hold/TransferBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Calling Name/Number Delivery (Caller ID)Business-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Call WaitingBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Deskphone Management/SIP PS ConfigurationBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Dial Tone (SIP)Business-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Hotline/Elevator LineBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Multi Call Appearance (Bridged & Shared Lines)Business-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Short CodesBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Speed Dial Short Codes, Intercom CodesBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Automatic CallbackBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Call Paging GroupsBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Voicemail w/Email NotificationBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Call ParkBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Call Pickup Group (Directed)Business-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Click-to-DialBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
End User Web Portal/Comm PortalBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Line State MonitoringBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Multi Line Hunt GroupsBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Network Based Contacts DatabaseBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Phone ApplicationsBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Simultaneous Ring/Find-Me Follow-Me (With Comm Portal)Business-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
CRM IntegrationBusiness-TV-Channel-Listing-Icon-GREEN
Distinctive RingingBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREEN
Fax MessagingBusiness-TV-Channel-Listing-Icon-GREEN
Administrator Web PortalBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Department-level AdministrationBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Music-on-Hold/ManagementBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
Subscriber ChangesBusiness-TV-Channel-Listing-Icon-LIGHT-BLUEBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREENBusiness-TV-Channel-Listing-Icon-GREEN
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