Virtual Voice

Move your business into the future with ETC’s hosted phone system. Providing a professional experience when your customers call is critical – it can be the difference between winning or losing business. So no matter how small your business, you should have access to the same features and professional functionality of a big company.

BUSINESS-CLASS HOSTED TELEPHONE SYSTEM WITHOUT THE COST AND HASSLE OF HAVING AN ONSITE PBX OR KEY SYSTEM.

Virtual Voice is a feature-rich phone system delivered over ETC’s fiber network.

No hidden costs – you simply pay a flat rate per phone per month.

Work smarter from anywhere.

Businesses of all sizes benefit from the flexibility and feature-rich innovation including:

Network-based service: We work with you to design the system that fits the way your business operates.

Scalable: Easily increase stations as your business grows.

Web interface: Enables you to change features at a click of a mouse.

Maintenance: We proactively manage the technology, network and phone equipment provided with Virtual voice, including regular system and software updates.

Disaster Recovery: Since calls are processed in the ETC network, not on your site, business can continue even if your facility is down. We can even automatically sense a disruption and route calls to another location or device automatically.

MULTI-LINE VOIP PHONES

BASIC BUSINESS CLASS IP PHONE

4-Line business-class IP phone
Monochrome backlit display

PLUS BUSINESS CLASS IP PHONE

8-Line business-class IP phone
Monochrome backlit display

EXECUTIVE BUSINESS CLASS IP PHONE

5-Line business-class IP phone
Color backlit display

CONFERENCE PHONES

SMALL CONFERENCE PHONE

Ideal for small conference rooms

MEDIUM CONFERENCE PHONE

Ideal for mid-size rooms

LARGE CONFERENCE PHONE

Ideal for large rooms

Overview

 

Benefits of a Hosted System

Virtual Voice is truly the last phone system you’ll ever need. It delivers best-in-class capabilities at a price that’s affordable for all. Virtual Voice has a lot of advantages as compared to “premise-based” phone systems, namely low capital expenses, predictable billing, business continuity benefits, and no obsolescence. It has everything you need to run your business and be more productive.

Included with the price of each “seat”, or user, is:

  • Full feature set plus a web portal to customize the business or employee experience
  • Cisco IP phone
  • Business-wide features such as Hunt Groups, and Music-on-Hold
  • Unlimited Long Distance minutes
  • Equipment phones, and introductory training

There are no hidden costs – you simply pay a flat rate per phone per month. As your business expands, you can simply add new users to your account. Have a remote employee? The power of Virtual Voice enables you to put a phone virtually anywhere with an internet connection and have it work seamlessly with the rest of your business.

 

Do More With Advanced Special Features

Special Features are A La Cart

  • Easy Attendant
  • Premium Attendant
  • Conference Bridge
  • Incoming Call Manager/Call Routing
  • Integrated ACD (Basic & Supervisor)
  • Additional Phone Number
  • Overhead Paging
  • Group Voicemail
  • Digital Attendant Console

Call one of our ETC representatives for pricing at 866-382-4968.

 

Work From Anywhere

With our find-me-follow feature, you have the flexibility to forward your phone calls to your cell phone.  You are flexible to go about your day, visit clients, attend meetings, etc..  You won’t miss an important call or have to endure endless phone tag.  You’ll never miss a great opportunity or an important call again.

Compare Voice Options

Features
Traditional
Virtual Voice
Basic
Virtual Voice
Plus
Virtual Voice
Executive
Account Codes
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Virtual Voice Basic:
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Virtual Voice Executive:
Call Forwarding (Busy, Delayed and Selective)
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Call Hold/Transfer
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Calling Name/Number Delivery (Caller ID)
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Call Waiting
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Deskphone Management/SIP PS Configuration
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Dial Tone (SIP)
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Hotline/Elevator Line
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Multi Call Appearance (Bridged & Shared Lines)
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Virtual Voice Plus:
Virtual Voice Executive:
Short Codes
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Speed Dial Short Codes, Intercom Codes
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Automatic Callback
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Call Paging Groups
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Voicemail w/Email Notification
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Call Park
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Call Pickup Group (Directed)
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Click-to-Dial
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
End User Web Portal/Comm Portal
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Line State Monitoring
Traditional:
Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Multi Line Hunt Groups
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Network Based Contacts Database
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Virtual Voice Basic:
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Virtual Voice Executive:
Phone Applications
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Simultaneous Ring/Find-Me Follow-Me (With Comm Portal)
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
CRM Integration
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Distinctive Ringing
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Fax Messaging
Traditional:
Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Administrator Web Portal
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Department-level Administration
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Music-on-Hold/Management
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive:
Subscriber Changes
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Virtual Voice Basic:
Virtual Voice Plus:
Virtual Voice Executive: